Terms of service

1. Introduction

These terms govern your use of the Longworth website and services provided by Longworths Holdings UK Limited (“we”, “us”, “our”), registered in England and Wales (Company No. 16248412).

By using our website or services, you agree to these terms. If you do not agree, please do not use them.

2. Services

We provide AI consulting, web development, SEO, voice PBX, AI agent development, and Google Workspace services. The specific scope, deliverables, and pricing for each engagement will be agreed in writing (via quote or proposal) before work begins.

3. Quotes and pricing

• —Website-generated quotes are estimates, not binding contracts.
• —Final pricing is confirmed in a formal proposal or statement of work.
• —Prices are in GBP and exclusive of VAT unless stated otherwise.
• —We may adjust pricing if project scope changes significantly.

4. Payment

• —Payment terms are specified in your proposal or invoice.
• —Payments are processed securely via Stripe.
• —Late payments may incur interest at 8% above the Bank of England base rate, per the Late Payment of Commercial Debts (Interest) Act 1998.

5. Intellectual property

On full payment, you own the deliverables we create for you — websites, code, designs — unless otherwise agreed. We retain the right to use anonymised examples in our portfolio and marketing.

Pre-existing IP, open-source components, and third-party tools used in delivery remain under their respective licences.

6. Client portal

If you create a portal account, you're responsible for keeping your login credentials secure. Notify us immediately if you suspect unauthorised access.

7. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

We are not liable for indirect, incidental or consequential damages, including loss of revenue, data, or business opportunity.

8. Cancellation

Either party may cancel a project in writing. If you cancel after work has started, you will be invoiced for work completed up to the cancellation date. Any deposit paid is non-refundable once work has begun.

9. Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance.

Contact

Questions? Email hello@longworth.ai.